Questions and Solutions for Payroll Pro Version 2
Alphabetical Index
You can use CTRL+F to search for a word or phrase on this page
Click here for the Category Index...
A
Accrue Alternative Holiday when public holiday worked
Add New Employee - Default Values
Additional Employees - Increase capacity
Allowance Code Warning - must enter a valid Allowance Code
Allowances grid Warning - must enter valid Department Code
Allowances (or extras) - setting up
Alternative Holiday - Value of 1 day
Annual Licence and Payroll Updates
B
Backing Up - please search for the word "Backup"
Back Up - please search for the single word "Backup"
Back to work - Employee restarting work / starting again
Backup Drive has changed to A: or B:
Balance - Leave Balance - change manually
Balances Check - totals not balancing
Banking information relates to the Payment Date xx/xx/xx
Bereavement Leave - Value of 1 day
C
Cannot change holiday pay setup
Capacity Increase to Allow more employees
Casual Employee changing to Full Time
Casual Employee - Pay as You Go Holiday Pay
Change Computer - New Licence Key Required
Changing from Casual to Full Time
Changing from Full Time to Casual
CFG.TPS does not contain any records
Changing history for a pay processed 2 or more pays back
Check Balances - totals not balancing
Code - A Registration Code has not yet been entered...
D
Database Engine - Error Initialising
Date - allow Payment Date before Period End Date
Date invalid - 'dd/mm/yyyy' is not a valid date
Day in Lieu - please search for Alternative Holiday
"Days for Gross" (for determining average daily pay)
Days - hide or show days on TimeSheet
Days per week Holiday Pay entitlement - changing
Deduction Code Warning - must enter a valid Deduction Code
Deductions grid Warning - must enter valid Department Code
Department must be left blank for Allowances (Message)
Department must be left blank for Deductions (Message)
Direct Credits/Electronic Banking
Directory is controlled by other .NET file (eg pdoxusrs.lck)
E
Electronic Banking/Direct Credits
Email Payslips from a GMail Account
Employer Monthly Schedule - IR348
Employer Monthly Schedule - "The File ... Already Exists"
Employer Monthly Schedule - More than one company
Employer Monthly Schedule uses Payment Date
End of financial year falls in middle of the Pay Period
Error Initialising Borland Database Engine (or BDE)
Error Number 33 - for backup or restore
Error Reading Drive A: or (B:)
Extra Pay - as in a "One Off Pay"
F
File Already Exists - Creating monthly schedule
Final Pay and related questions
Financial year changes in middle of the Pay Period
Financial Year not the standard 1 April to 31 March
H
Hide or Show balances for leave on Payslips
Hide or Show Days on TimeSheet
History Change for a pay processed 2 or more pays back
Holiday Pay anniversary rollover
Holiday Pay entitlement - changing days per week
Holiday Pay in current pay - cant change settings
Holiday Pay included in hourly rate
Holiday Pay Index - more holiday pay and leave questions ...
Hourly Rate includes holiday pay
I
Increase capacity for more employees
Initialisation (Network) Failed - Permission Denied
Installing Payroll Pro / Install Payroll Pro
Installing Payroll Pro - Technical Details
Invalid Date - 'dd/mm/yyyy' is not a valid date
IR345 totals not matching IR348 totals
IR348 and 345 - Month based on Payment Date
IR348 - Employer Monthly Schedule
IR348 - Message "The File ... Already Exists"
J
L
LCK file - Directory is controlled by other .NET file
Leave Balance - change manually
Leave missed - leave in a previous pay was missed
Leave and Holiday Pay Index - more leave questions ...
Licence Key for change of computer
Lieu Day - please search for Alternative Holiday
M
M SL or ME SL - Student Loan not calculating
Manually change a leave balance
Missed leave out of a previous pay
Monthly Schedule Message - "The File ... Already Exists"
Monthly Schedule - More than one company
Monthly Schedule uses Payment Date
More employees - Increase capacity
More than one pay on the same date
Move Payroll Pro to another Computer
N
Negative Gross Payment (deduction before tax)
NET file - Directory controlled by other .NET file - pdoxusrs.lck
NET file - Permission Denied, Network Initialisation Failed
Network Initialisation Failed - Permission Denied
New Computer - Moving Payroll Pro to another Computer
New Employee on Salary - Part Pay Period
New Licence Key for change of computer
O
One Employee Only for a Report
Old Records/Previous Years Reports
P
Paradox.lck file or PDOXUSRS.LCK file
Part Pay Period for New Employee on Annual Salary
Passwords / Password Protection
Past Date - Holiday Pay Balances
Pay Date was wrong last pay run
Pay History Change for pay processed 2 or more pays back
PAYE calculated is not the same as tax tables
Payment Date before Period End Date
Payroll Giving Donation and Tax Credit
Payslips - Show or hide balances for leave
Payslips or reports not printing on printer
pdoxusrs.lck - Directory is controlled by other .NET file
pdoxusrs.net - Permission Denied, Network Initialisation Failed
Period End Date was wrong last pay run
Permission Denied, Network Initialisation Failed
Previous Date - Holiday Pay Balances
Previous Pay - Missed a whole payrun
Previous Pay - leave was missed
Printer not printing Payslips or Reports
Problem when starting Payroll Pro
Q
R
Registration Code has not yet been entered...
Reports or Payslips not printing on printer
Restart back at work - Employee re-starts work
Return to work - Employee returning to work
Restore Payroll Pro Data from a backup
Restoring Data - please search for the word "Restore"
Roll back to the last pay that was processed
S
Salary For a Part Pay Period (new employee)
Same date for more than one pay
Security Settings on your computer
"Select Payroll Data" window - no data showing
Server - Payroll data on a server
Show or Hide balances for leave on Payslips
Show or Hide Days on TimeSheet
Sick Pay - please search for "Sick Leave"
Sick Leave anniversary rollover
Sick Leave and other leave Index - more leave questions ...
Sick Leave missed out of a previous pay
Single Line Entry of Days and Hours worked
Special Deduction Rate student loan
Start Payroll Pro and a problem occurs
Stat Holidays (Public Holidays) - worked and not worked
Student Loan not calculating for M SL or ME SL tax code
T
Tax - Extra Tax - IRD Arrears Payment
Tax tables different to PAYE calculated in Payroll
Technical Installation Details
V
W
Wages Hourly Rate - Change or Add
Warning message received from Payroll Pro
Wrong Date (wrong pay date or period end date) last payrun
X
Z
Annual Leave - search for "Holiday Pay"
Backing Up - search for the word "Backup"
Back Up - search for the single word "Backup"
Day in Lieu - search for Alternative Holiday
Fulltime - search for "Full Time" (two words)
Lieu Day - search for Alternative Holiday
One-Off - search for One Off Pay
Restoring Data - search for the word "Restore"
Sick Pay - search for "Sick Leave"
